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Customer Service Representative - State Farm Agent Team Member Frederick, MD

Customer Service Representative - State Farm Agent Team Member

Full Time • Frederick, MD
Join the Dream Team at Kathy Schultze State Farm! 🌟

Position: Customer Service Superstar
Location: Frederick, MD
Company: Kathy Schultze State Farm Insurance

Hey there, future rockstar! Are you ready to jump into a role where you can make a real difference in people’s lives while having a blast? At Kathy Schultze State Farm, we're on the lookout for a vibrant and enthusiastic Customer Service Representative to join our dynamic team in beautiful Frederick, Maryland!

Who We Are:
Kathy Schultze has been your go-to State Farm Agent since 1984, proudly serving our Frederick community with heart and dedication. With over 135 years of combined experience in our team, we’ve built a reputation for excellence and are passionate about helping our clients with all their auto, home, condo, renters, and business insurance needs. As a lifelong Frederick County resident and active member of the community (hello, Rotary Club and United Way Board!), Kathy knows the ins and outs of our town like nobody else!

Why You’ll Love Working Here:

  • Vibrant Team Culture: We’re a fun-loving bunch that believes in teamwork and camaraderie. We celebrate each other's successes and create a supportive environment where you can thrive!
  • Community Impact: Get involved! You’ll have the opportunity to contribute to community initiatives and make a meaningful impact in Frederick and Urbana.
  • Career Growth: With awards like the Lifetime Million Dollar Round Table Membership and Chairman’s Circle Qualifier, we’re all about excellence. We’ll invest in your growth, providing training and development opportunities to elevate your career!
  • Flexible Work Environment: We understand the importance of work-life balance and strive to create a schedule that works for you.
What You’ll Do:

  • Be the friendly voice and reassuring presence for our clients as you help them navigate their insurance needs.
  • Answer questions, resolve issues, and provide solutions that keep our clients coming back for more.
  • Support our focus on relocations to Frederick and Urbana, ensuring newcomers feel right at home.
  • Collaborate with a passionate team dedicated to exceptional service and community engagement.
What We’re Looking For:

  • A people-person with a positive attitude and a knack for problem-solving.
  • Excellent communication skills, both written and verbal (bonus points for a sense of humor!).
  • Ability to juggle tasks and thrive in a fast-paced environment.
  • A passion for customer service and a desire to make a difference in our community.
Requirements:

  • Prior experience in customer service is a plus, but if you have the right attitude, we’ll train you!
  • Willingness to learn about insurance (don’t worry, we’ll guide you through it!).
Ready to Join Us?
If you’re excited to be part of a team that truly cares about its clients and community, send us your resume and a cover letter telling us why you’d be the perfect fit for our family!

Kathy Schultze State Farm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Come be a part of something special!
Compensation: $35,000.00 - $55,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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